Handyman franchises insurance checklist: what a handyman franchise should carry

The handyman franchise insurance checklist

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Handyman franchises usually carry general liability, workers' compensation and commercial auto. A franchised handyman business runs employed technicians in branded vans under a franchise agreement that dictates limits, endorsements and the franchisor as additional insured, on top of every rule an independent handyman faces. The franchisor and the property manager ask for proof of each. The checklist below says what every item does, who requires it and how to check it on the policies you already have.

Reviewed by Michael LaBarbera, Licensed property & casualty agent, Provident Financial Group · Reviewed Oct 12, 2026 Updated Oct 14, 2026

Who asks a handyman franchise for what

Who	What they usually want to see
Franchisors	The brand's minimum limits across general liability, property, auto and employment practices
Property managers & HOAs	General liability with the manager and owner as additional insureds, and workers' compensation
Cities, counties & permits	General liability, auto and workers' compensation at the limits in the permit or contract

Each of them wants a certificate, and most want it again at every renewal. A live certificate link from the wallet shows today's coverage to every holder and tells them when it changes.

How to check what you already have

General liability declarations page. Three liability numbers matter: each occurrence, general aggregate and the products–completed operations aggregate. Then the forms list: blanket additional insured, waiver of subrogation and primary and non-contributory wording satisfy every contract; scheduled forms satisfy one.
Workers' compensation information page. Item 3.A must list every state you work in, item 4 must carry the right class codes, and the employers' liability limits should meet what contracts ask. Check that the estimated payroll is close to this year's.
Auto schedule. Every vehicle listed with the right garaging address and use; symbols that include hired and non-owned auto; physical damage with the lender as loss payee where the vehicle is financed.
Equipment schedule. Owned items scheduled above the per-item threshold, a blanket limit for small tools, leased or rented equipment included, and the valuation (replacement cost or actual cash value).
Bonds. The obligee (board, municipality or owner), the penal sum and the expiry date; a bond is renewed with the licence or the job, not with the policy year.
Employment practices declarations. Limit and retention, third-party coverage for claims by customers, and whether wage-and-hour claims carry any defence sublimit.
Hired and non-owned auto. Look for the symbols 8 and 9 or an endorsement by that name on the auto or general liability policy; without it, staff in their own cars are uninsured on company business.

What usually goes wrong for handyman franchises

Franchise insurance requirements the local agent never read.
Technicians doing licensed-trade work the franchise model allows and the state does not.
Damage to the exact thing you are working on is excluded on most general liability forms; installation floaters and care, custody and control endorsements fill that hole.
A completed-operations aggregate quietly limited by endorsement; the declarations page looks fine until the forms are read.
Theft from a locked truck overnight with no tools floater, or a per-item limit lower than the one tool that mattered.
A personal auto policy on a truck with the company name on the door.

What underwriters will ask a handyman franchise

The franchise agreement's insurance exhibit, the number of employed technicians, and which trades the technicians perform
Residential versus commercial split of the work
Whether any work is done above three stories or below grade
Years of completed-operations coverage with no gap
Whether you warranty your work and for how long
Total value of hand and power tools kept on the trucks

Have the answers in the wallet before the renewal and the quote request fills itself in; CoverMatch sends one application to every eligible carrier and lines the quotes up against what you have.

Renewal timing

Audits at year end compare payroll, receipts and subcontractor costs with the estimate, so keep the wallet's size figures and the subcontractor certificates current. Start comparing sixty days before expiration, and ask for the limits the next contract will need rather than the ones the last one did.

Questions people actually ask

What does the franchisor require?

Its insurance exhibit names limits across general liability, auto, workers' compensation and often employment practices, the franchisor as additional insured, and proof at every renewal. The contract checker in the wallet reads the exhibit against your policies.

Does the franchise's national program replace our own policy?

Rarely. Most franchisors offer or require a program but the policy is still yours, in your name, with your claims history. Compare it with the market every renewal; CoverMatch lines the national program up against the carriers it is appointed with.

Does general liability cover damage to a customer's property while I work on it?

It covers damage to the rest of their property, not usually the part in your hands. Many forms exclude property in your care, custody or control, so a handyman franchise that handles valuable items or systems needs an endorsement or an installation floater. The policy explainer in the wallet flags the exclusion when it reads your policy.

A job I finished two years ago just caused damage. Which policy pays?

The general liability policy in force when the damage happens, as long as it still includes completed operations and you kept the coverage continuous. A gap or a switch to a form that excludes completed operations is how a handyman franchise ends up uninsured for old work.

Are tools stolen from my truck covered?

Under a tools floater, yes, subject to the deductible and any per-item limit. Under the commercial auto policy, no: auto covers the vehicle, not what was in it.